Terms & Conditions

Admission

Under 18s must be accompanied by their parents or legal guardians.

Arrivals & Departures

No refunds/discounts for inclement weather, late arrivals or early departures.

Cancellation Policy

Our cancellation policy is very flexible and allows guests to amend the dates of their booking up to 48 hours before your arrival time, we can move your booking to any date available within the next 12 months. If you don’t have a date in mind, we can put your credit on hold, this must be redeemed within 12 months of your original arrival date.

We really hope you don’t end up cancelling your pitch. But if you do, we will require a notice of cancellation via email – sladepaddock@gmail.com

Over 48 Hours (calculated from 12 noon on your arrival date)

If you make a cancellation more than 48 hours before your arrival time, your payment will be put on hold, this must be redeemed within 12 months of your original arrival date. This may only be done once. Failure to redeem your deposit in this time frame will result in this amount being forfeited.

Less Than 48 Hours (calculated from 12 noon on your arrival date)

Cancellations made less than 48 hours prior to arrival date will result in the forfeit of your balance and are non-refundable.

No refunds are given where customers decide to leave the Park before the end of their booking.

We have the right, at our sole discretion, to refuse to confirm any reservation. Where we have indicated that we will not accept a booking from you or accept your presence, we reserve the right at our sole discretion to cancel any booking you may have made or refuse to allow you to enter the park or to ask you to leave our premises. If we do so (subject to the provisions of the paragraph below) we will refund any payment made but will not pay any compensation. We have the right to cancel your booking, or to instruct you or your party to leave the park immediately, without compensation or refund, should you or any of your party not comply with this agreement, particularly terms relating to behaviour and conduct.

Dogs

Dogs are prohibited from main facilities and amenities.

Park Rules

Slade Paddock aims to provide a relaxed holiday environment and we make few rules as possible. Slade Paddock reserves the right to refuse acceptance or to terminate the visit of any persons whose conduct is detrimental to the site or the comfort of other visitors. No refunds shall be made.

– Arrival after 12pm
– Departure before 11am
– No wet wipes on site
– No ball games near pitches
– No music or loud noise after 10pm

We want our site to be enjoyable for all of our guests so regret that in some circumstances, we may turn down bookings. If you or any of your group come to the site and are antisocial or badly behaved, we will have to ask you to leave the park immediately with no refunds.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.